Urban Estrategy of València City Council (hereinafter), as responsible for this website and in accordance with the provisions of the current legislation on Personal Data Protection, the new European Regulation 679/2016 and the Law of the Information Society and Electronic Commerce (LSSI-CE 34/2002 of 11 June) has implemented policies, means and procedures to ensure and protect the privacy of personal data of its USERS.



Data Controller:

Urban Estrategy of València City Council

Plaça de l’Ajuntament, 1, 46002, València.

Phone: 963 52 54 78.



Contact the Controller to obtain additional information on the processing of data.

Identity and address of the Data Controller

The owner and data controller is Urban Estrategy of València City Council . Services provided through the Website through the different areas that make up this Website, USERS can: obtain information, consult and contract services offered on the Website. Mere browsing of the Website is free of charge and does not require prior registration by USERS. The only personal data to which the data controller will have access will be those that are provided voluntarily in order to enable access, use or contracting of the services provided through the Website.

Data Processing and Confidentiality

The data provided will be incorporated into processing activities, whose ownership and responsibility is held by the Urban Estrategy of València City Council, and will be treated with absolute confidentiality.

The entity responsible for the processing, as well as those involved in any phase of the processing and/or the entities to whom they have been communicated – by virtue of the authorisation given by the USER – are obliged to observe professional secrecy and will adopt the levels of protection and the necessary technical and organisational measures within their reach to guarantee the security of personal data, avoiding, as far as possible, unauthorised access, illicit modifications, theft and/or loss of the data.

However, USERS are warned and informed that technical measures are not infallible or impregnable, which is why the data controller cannot be held responsible for such practices or their consequences.

The personal data of USERS, together with those arising as a result of accessing, using or contracting the service, may only be subject to automated processing and transferred in the manner and for the purpose established and expressly authorised by the USERS.

Segmentation and Categorisation of Data

The registration of personal data provided at the time of subscription or contracting of courses, seminars, publications, products or other services, and any other data provided during your relationship, will also entail the voluntary acceptance on your part in relation to the processing of such personal data by Urban Estrategy of València City Council in order to be segmented or categorised for the purpose of applying them to the activity related to the management of general administration, information, marketing of our services, profiling, analysis of proposals requested by USERS/CUSTOMERS, statistical study of the services and contents used, likes and preferences, surveys or forms.

Communication of data

The provision of personal data by USERS also implies the voluntary and express acceptance of the transfer and transmission of said data, for the same purposes as those indicated above, to other entities linked to Urban Estrategy of València City Council , auxiliary and/or collaborating entities, as well as authorising the data controller to receive from the aforementioned entities information contained in their files, even in an interconnected manner, for the aforementioned purposes.

Urban Estrategy of València City Council will send to third parties information that allows its identification so long as:

– We have obtained your permission to share such information.

– We need to share this information in order to provide you with the product or service you have requested.

– We need to send such information to companies that work with Urban Estrategy of València City Council to provide you with the product or service you have requested. (Unless we tell you otherwise, these companies are not entitled to use the identifying information we provide them with except to the extent necessary to assist us).

– Respond to subpoenas or legal requirements, as well as court orders; or when we believe that your activities on our Web sites violate any of the use instructions of our products or services.